We come back with pricing, lead time and shipping options — usually within one working day.
The more of this you can tell us, the more useful our first reply will be. If you only have a rough idea, send it anyway — or design it in the Studio and paste the design code.
We reply within one working day with indicative pricing and the questions we still need answered. If your enquiry needs a factory check on lead time, we will say so and come back within two days.
If you are travelling to China, you are welcome to visit the factory producing your order. We will arrange the visit, translation and transport from Shijiazhuang or Beijing. Watching the line run is the fastest way to resolve any doubt about quality.
